Privacy Policy

Privacy Policy

Last updated: 04/02/2025

Welcome to PixelGenie (the “Site” or “Service”), owned and operated by Digital Consulting Services AS, a Norwegian company (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, store, and share your personal information when you use our Site and related Services.

1. Scope and Acceptance

1.1 Who We Are. PixelGenie is a platform that allows users to generate AI-generated images. By uploading images or other personal data, you agree to this Privacy Policy.

1.2 Incorporation by Reference. Please review our Terms and Conditions, which incorporate this Privacy Policy by reference.

1.3 Age Requirement. You must be at least 18 years old (or the age of majority in your jurisdiction, whichever is greater) to use our Services.

2. Information We Collect

2.1 User-Provided Information: We collect personal data you provide to us directly, including:

  • Account Details: Name, email address, billing details, and payment information for subscription or purchase purposes.
  • Uploaded Content: Images you upload to train the AI model, prompts, and any associated metadata.

2.2 Automatic Collection: When you use our Site, we automatically collect certain information about your device and usage of the Services, such as:

  • Log Data: IP address, browser type, device identifiers, and access times.
  • Cookies and Similar Technologies: We may use cookies, pixel tags, and other tracking technologies to gather information and improve the user experience.

3. How We Use Your Information

3.1 To Provide Our Services: We use your personal data to:

  • Facilitate your use of the Services, including image uploads, storage, and AI model training.
  • Manage your subscriptions, process payments, and handle billing.
  • Offer customer support and respond to inquiries.

3.2 To Improve and Personalize: We use your information to:

  • Enhance the AI model’s accuracy and generate better images.
  • Personalize your experience based on usage data and preferences.

3.3 Administrative Communications: We may send you notices about your account, subscription changes, technical issues, or updates to our policies.

3.4 Legal Compliance: We may process your data to comply with legal obligations, protect our rights or property, or fulfill any other purpose required by law.

4. Sharing and Disclosure of Information

4.1 Service Providers: We may share your personal data, including uploaded images, with third-party service providers who perform functions on our behalf, such as:

  • Cloud Storage and Infrastructure: For hosting and storing your uploaded images and operating the AI model.
  • Payment Processing: For billing and handling subscription payments.
  • AI Model Training: Some images may be shared with specialized providers who help us train and maintain our AI models.

These service providers are authorized to use your information only as necessary to provide services to us.

4.2 International Data Transfers: Your personal data may be transferred to, stored, and processed in countries outside the European Union (EU) or the European Economic Area (EEA), where data protection standards may be different from those in your home country. We take steps to ensure adequate safeguards and compliance with applicable data protection laws when transferring data internationally.

4.3 Business Transfers: If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred to a successor or affiliate as part of that transaction.

4.4 Legal Requirements: We may disclose your data to comply with legal obligations or respond to valid requests from public authorities (e.g., courts or government agencies).

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, provide our Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your data.

6. Security Measures

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no transmission of data over the internet or method of storage is 100% secure, so we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.
  • Object to or restrict certain processing activities.
  • Withdraw consent where we rely on consent to process your data.

To exercise these rights, please contact us at [email protected].

8. Third-Party Services

Our Site may contain links to third-party websites or services that we do not control. This Privacy Policy does not apply to any third-party services. We encourage you to review the privacy policies of any third-party sites or services.

9. Children’s Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect personal data from anyone under 18. If you believe a minor has provided us with personal data, please contact us so we can take appropriate steps.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on the Site or via email. Changes become effective no sooner than fourteen (14) days after they are posted (unless the change is made for legal reasons, in which case it will become effective immediately).

11. Contact Us

If you have questions or concerns about this Privacy Policy, or wish to exercise any legal rights you may have regarding your personal data, please contact us at:

Digital Consulting Services AS
Attn: PixelGenie Legal
Email: [email protected]